FAQ’s

  1. What is tea?

Tea is produced from the leaf of the Camellia Sinensis plant

2. Where does tea come from?

Tea originated in China. It is now grown across the globe, primarily across Asia

3. Where do herbal infusions come from?

Herbal infusions are grown just about everywhere! Many we source are grown here in Europe and the Middle East

4. What are the different types of tea?

There are 5 groups of tea – Black, Green, White, Oolong and Pu’ Erh

5. How is tea processed?

Each tea is processed in a different way. Go to the relevant group page to find out how your favourite is produced

6. How do I brew the perfect cup of tea?

Follow our simple guidelines and you will enjoy better tea. However, perfection is subjective so please bend the rules to your taste

7. What is the difference between loose tea and the tea in the tea pouches?

None. We refuse to compromise on quality so the tea in our pouches is exactly the same tea

8. What does Chash mean?

Tea is so important to Japan that it has its own room! When the ceremony of tea is performed it takes place in a special tea room. This room is called ‘chashitsu’.

I liked this reverence to tea so much I decided to name us after the room!

9. What does “If ‘Tea Makes Everything Better’ shouldn’t we be drinking better tea?” mean?

Tea is so important to us Brits that it has its own saying! In times of strife we reach for a cuppa. So if that cup of tea is so special to us, shouldn’t we make sure the tea itself is special?

10. Delivery is expensive. Do you make money on postage?

Absolutely not! We spend lots of time negotiating a good price for our fine tea. But when the postal companies keep raising their price there is little we can do about it. We are genuinely sorry to have to charge these prices, but we promise we only pass on the cost we incur (infact, when you include the cost of the parcel itself and the sellotape and wrapping paper it costs us money!)

© Copyright - Chash The Fine Tea Company, 42 Lytton Road, New Barnet, EN5 5BY.